Bring Jira Service Management
to Mobile
With Mobility for Jira app submit, approve, and resolve issues quickly, from wherever
Make Customers Happy
- One-tap for customers to make a request
- No bookmarks or need to remember user names, passwords or web addresses
- Attach photos, create simple sketches, capture signatures for accurate and fast service
Empower Your Service Management Team
- Access and respond to urgent requests no matter where they are
- Receive push notifications for updates to tickets
- Easy approval of steps to expand your workflow capabilities
Enterprise Ready
- Save money by helping agents deal with tickets in less time
- Display relevant knowledge base requests to reduce tickets
- Provide ITSM capabilities across all platforms including mobile
- Express your distinct brand across channels including mobile
Trusted by organizations in technology, defense, government, automotive, and healthcare
FAQs
Yes, for Jira users including Service Management Agents, you can use the Team app (iOS, Android). For entering Jira Service Management Customer Portal your users can use the simplified Portal app (iOS, Android). Both are included in our Mobility for Jira offering available on the Atlassian Marketplace.
Yes, we support iOS and Android and strive for feature and user interface parity.
You can download our app packages (.ipa, .apk) and wrap the apps for your MDM solutions. For some products, our apps work without any wrapping. Please contact us.
We support the most popular Marketplace add-ons in our apps. For example, they include Insight, Elements Connect, Extension for Jira Service Management, Refined and others. Please contact us if your app is not listed here.
